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Explore our Customer Engagement Transformation services.
Creating a better customer experience wherever, whenever, and however.
As customer behaviors and demographics change, your approach to engaging them has to follow their journey. With equal parts vision and technology, we can help advance your customer experience to reflect a more human-centric encounter and enable your operations to move toward outcome-based commercials.
Results you can measure.
$0m
Cost savings from a complete customer experience redesign for a global retailer
0%
Reduction in year-over-year contact minutes for a consumer manufacturer
0%
Improvement in customer satisfaction ratings for a large provider
RESOURCE CENTER
Mobility For a Global Energy Giant
Following an extended period of consulting to AIFS, working closely with the internal team and gaining a deep understand
A Homeland Security Agency
Following an extended period of consulting to AIFS, working closely with the internal team and gaining a deep understand
Consumer habits have exhibited dramatic change over the past number of years. The 21st-century customer is quite informed and expects a high level of ...
We will be bringing you informative articles on a wide variety of interests stemming from Skin Care to General Well Being. Keep checking in for the l...
I like working at GLB because I get to sell the best software in the industry and I work with best / brightest / most fun team of people I’ve ever worked with.
Adam Epstein
We selected GLB because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence.
Mrs. Sherena
We has been working with GLB for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver.
